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Frequently Asked Question

Cardiac arrest occurs when the heart stops beating and erratically quivers, which inhibits blood from circulating to the brain. Essentially this is caused when the heart’s electrical system malfunctions. When someone suffers from cardiac arrest they will become unconscious and collapse. This happens because when the heart no longer circulates blood the brain loses oxygen and begins to shut down.

The rescuers ensure that there is no pulse and breath in the victim, after that take the AED and perform cardiopulmonary resuscitation (CPR) to the victim, and provide electric shock based on recommendations from the AED.

Based on data from the Indonesian Heart Association (IHA), the rate of sudden cardiac arrest in Indonesia ranges from 300,000 to 350,000 incident annually.

Sometimes the genaral public has difficulty distinguishing between the two. Heart attacks occur due to blocked arteries so that blood flow is obstructed or blocked. This is usually caused by a buildup of plaque in the arteries or rupture of the plaque so that it blocks blood flow. Common symptoms felt by patients who have heart attacks include chest and arm pain, dizziness, nausea and weakness.

While sudden cardiac arrest occurs due to malfunction of the electrical system in the heart which causes the cessation of blood flow throughout the body, especially vital organs such as the brain. Unlike a heart attack, cardiac arrest usually occurs without any prior signs and symptoms and the patient experiences unconsciousness.

The word AED is an acronym that has the abbreviation of Automated External Defibrillator. AED is a portable device that can analyze and detect cardiac arrhythmias in sudden cardiac arrest through electrode pads and can deliver an electric shock when the heart stops beating so that the heart rhythm returns to normal. This process is known as defibrillation.

The chance of survival during sudden cardiac arrest is reduced by 8-10% every minute that passes without doing adequate cardiopulmonary resuscitation and giving shock using an AED device.

Since the AEDs devices are produced by numbers of manufactures with different brands, there are slight differences to operating each AED, but all are very intuitive. In order to use an AED, begin by either opening the lid or pushing the "ON" button. From there, it's as simple as following the AED's voice and text prompts.

The AED device will analyze and determine whether a sudden cardiac arrest victim requires an electric shock or not, if instructed by the AED device, the operator or bystander can press the SHOCK button, but if the results of the analysis do not require shock, then cardiopulmonary resuscitation (CPR) also needs to be done.

AED equipment is one of the valuable assets that can be owned by companies and various other institutions to save the lives of employees or members of institutions that experience sudden cardiac arrest, because they are all very valuable assets for your organization.

Various government regulations also require public or private institutions and various sports facilities to have an AED device because this incident can occur anytime and anywhere without knowing the time, place and social status.

The waiting time for health workers such as paramedics during the incident also affects the survival rate of patients, due to traffic jams and far from the location, while the golden time for victims of sudden cardiac arrest is about 10 minutes. Anyone who has been trained in CPR and understands how to use AED can provide immediate help while waiting for health workers.

Government or private offices, factories, sports facilities, educational institutions, hotels and recreational facilities, sports venues, fitness centers and sports stadiums, the mining and oil-gas drilling industry, and public facilities such as airports, seaports and train stations and various other public facilities.

Sudden cardiac arrest can affect anyone indiscriminately, including children or toddlers. Therefore early education facilities such as kindergartens to elementary schools are required to have an AED.

AED devices equipped with special electrode pads for children can transmit electric shock energy according to the age and weight of the victim, especially for children under 8 years old and/or weigh around 25 kilograms.

If electrode pads specifically for children are not available, then the electrode pads for adults can be used by lowering the electrical shock energy in accordance with the rules that apply to each AED device.

Anyone who sees a sudden cardiac arrest, and has received basic training for cardiopulmonary resuscitation (CPR) and understands how to use an AED device.

AED can be placed in a safe place, easy to reach and can be accessed by anyone.

No, but it can increase patient life expectancy from 5% to 50%. The percentage of patients' life expectancy can be further increased by taking appropriate CPR measures and administering electric shocks if recommended by the AED device.

Each AED device performs automatic test functions every day, week and month to ensure the capacity of the battery and the device is working optimally when it will be used someday.

Electrode pads can only be used once after being used on a patient (disposable)

Electrode pads have a water-based gel that can glue the surface of the AED with the skin of the patient's chest. Eletrode pads will be exposed to various temperatures and humidity for a long time which reduces the effectiveness in delivering electric shocks. Electrode pads have a shelf life of about 2 to 5 years depending on the brand of the electrode pads.

Of course, the battery must remain installed to the AED device, without it the AED device cannot perform automatic function tests every day or per week and per month. The battery can only be removed when changing the battery because its capacity has decreased.

Please select the AED device and/or accessories that you want, follow the next steps available.

We accept payments via bank transfer which we will specify the bank and account number.

You can directly use the AED device by previously installing it yourself with available battery or activating the device. Don't forget to read the user guide / manual book provided in the shipping box.

Your AED device guaranteed in accordance with the provisions of each AED brands.

If your AED device is at one point for a long time and then you need an AED storage box / cabinet. However, if you want to use the AED device for mobile, travel often, then you only need an AED bag to carry the AED